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Online Support Find answers to commonly asked questions.

We take pride in supplying high levels of customer service, so please feel free to contact us if you require any assistance.

Problems Logging In?

If you have lost or forgotten your account login details, you can request that your password is reset by entering your email address into the form below.

Your Email Address:

Common Login Problems

  • Email Address Not Recognised:
    • Are you using the same email address that you signed up with?
    • Have you inadvertantly added (www.) to your email address?
  • Password Not Recognised:
    • Your password is case sensitive.
    • Check if your CAPS lock is on.

Need Some Help?

If you need any help or advice please
send us a message or call us on 0845 30 88 329.

Alternatively, why not take a look through our support section for some of the most commonly asked questions.

Why Choose Firestorm Hosting

Our state-of-the-art business class hosting platform is part of the UKs largest hosting network and offers excellent value for money without compromising on quality.

We host your website in UK data centres which helps your website to load quicker and have more chance of appearing in UK search results.

  • Systems Monitored 24-7
  • FREE Extreme Support
  • 99.9% Network Uptime
  • UK Data Centre